We will provide an experience which is....
We understand that spending time with our beloved pooches provides a great source of joy and adding the chance to socialise with others makes for a happy day.
We carefully select all venues to ensure they are dog welcoming and can accommodate the majority of dietary requirements.
We pride ourselves on our extensive planning for each tour and event, to ensure every detail is carefully considered and yes it is fun visiting all these amazing wineries.
Our tours have a dedicated host and driver who are both skilled dog carers. We take time to seat everyone on Bella the dog welcoming bus, with enough space to spread out those paws and always give the window seat to the fu-kid.
We want everyone, regardless of how many legs you have, we want everyone to be in a healthy environment. We require all dogs be up to date with vaccinations, worming and flea medication and require a current vaccination for Canine Cough (Kennel Cough to a 'C5 level') certificate joining the tours.
We ask that all guests ensure their dogs are not exhibiting any signs of a contagious illness such as canine (kennel) cough.
We ask for any behavioural or medical information in the booking process, which will assist us in making your time with us easy and special.
We always offer an alternative to the walks for those who may not wish to stretch their legs so far. Cleaning Bella is a priority before every tour and of course that includes getting the pooch seats ready with blankets and seat belts.
Our team are skilled in understanding dog behaviour and know how important it is that all humans and dogs are able to interact safely and with the freedom they need to feel comfortable.
We have chosen to only allow de-sexed dogs on our public tours so as to follow industry standards of not mixing de-sexed and entire dogs in a confined space.
De-sexed and entire dogs have different scents and this can cause issues when in a closed in area.
It is essential all dogs are able to meet and greet before getting on the bus, allowing them to get to know each other. This is why we ask you to arrive at our departure point at least 30 minutes before the tour leaves.
We have selected an off-leash beach and provide a skilled dog carer to facilitate the socialisation.
We do not offer pickups along the route, as introducing new dogs without the socialisation is not wise.
You are welcome to meet the tour at the first venue, where there is an opportunity to get to know any new faces before getting back on Bella.
We carry 2 types first aid kits (one main kit in Bella and portable kits in back packs that are used when away from Bella). We use 2-way radios for communication when the driver/host and dog carer are separated on walks to ensure the safety of our guests in an emergency situation and there is no mobile reception.
All our dog carers and hosts have a level 2 first aid certificate are trained in dog first aid and have emergency vet contact details on a lanyard for easy access.
Bella is fitted with human and dog seat belts and we assist you getting on and off to ensure the eager ones do not pull too quickly.
We carefully select all event venues to assess their suitability for our special guests and maintain a high dog todog carer ratio to ensure we can manage effective socialisation of dogs.
