We want you to love your shopping experience with us and we will do everything we can to ensure you get the right product and it meets your expectations.

Should you change your mind about a product before it is shipped we will happily offer you a complete refund. 

If the product has already been shippped and it does not meet your expectations, please return the product undamaged in its original packaging and we will provide a full refund. Mailing the product back to us is at your cost and we need it returned within 14 days of it arriving on your doorstep.

If the product arrives damaged or is faulty in any way, please get in touch and we will send you a replacement.

Contact: woof@gourmetpawprints.com.au