We want you to love your shopping experience with us and we will do everything we can to ensure you get the right product and it meets your expectations.


Should you change your mind about a product before it is shipped we will happily offer you a complete refund.


If the product has already been shipped and it does not meet your expectations, please return the product undamaged in its original packaging and we will provide a full refund. Mailing the product back to us is at your cost and we need it returned within 14 days of it arriving on your doorstep.


If the product arrives damaged or is faulty in any way, please get in touch and we will send you a replacement.


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Acknowlegment to Country

In the spirit of reconciliation Gourmet Pawprints acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

ABN 79 318 822 994

Accredited Bus Operator AO 007785